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Cancellation Policy – Discover Marlborough NZ
Please be advised that booking cancellations made up to 48 hours before a scheduled tour via email, text, phone call will be processed without a penalty fee.
Cancellations made 48 hours or less before a booking will be subject to a charge of half of the service rate. This includes tours where our service provider is unable to access the property, is turned away, or the client is a no-show.
Rescheduling a booking in lieu of cancellation within 48 hours of the original booking time will be processed without a penalty fee.
